Privacy Policy

Welcome to Koyaki (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://koyaki.com/ and use our services.

Koyaki provides Asian-inspired bowls, salads, and wraps, including online ordering for pickup or delivery.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing and delivery address
Account login details (if applicable)

Order & Transaction Information

Order history
Payment details (processed via secure third-party providers)
Preferences and customization choices

Device & Usage Information

IP address
Browser type and device information
Pages visited and interaction data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve our website and services
Send order updates and notifications
Send marketing communications (only if you opt-in)
Prevent fraud and enhance security

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Remember user preferences

You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

4. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

Payment processors (e.g., Stripe, PayPal)
Delivery partners
Analytics tools (e.g., Google Analytics)
Marketing platforms (only if subscribed)

These third parties are obligated to keep your data secure.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent for marketing communications

To exercise your rights, contact us at: [your email]